Shipping Policy

Shipping Policy

Thank you for your interest in our brand and for your order. We are committed to delivering your innovative smart wearable products as efficiently as possible. Please review our shipping policy below.

1. Order Processing Time

  • All orders are processed within 3 business days after the order is placed.

  • Orders are not processed or shipped on weekends or public holidays.

  • Please note: "Order Processing Time" refers to the time required for us to prepare your order for shipment, including order confirmation, inventory checks, and quality control. It is not included in the transit time.

2. Shipping Times and Costs

  • We ship internationally from our warehouse in China. As the items contain small batteries, we handle shipping with extreme care.

  • The estimated shipping and delivery time is 7 to 10 business days after your order has been processed.

  • This means you can expect to receive your order within approximately 10 to 13 business days from the date of your purchase (3-day processing + 10-day transit).

  • Shipping costs are calculated at checkout based on the weight of your items and your delivery destination.

  • If you are not satisfied with our product and need a refund or return, please contact us at goodgood20181@gmail.com. We will refund your money via the original payment method after reaching an agreement.

3. Shipping Carriers

  • We partner with reliable international carriers to ensure your package arrives safely and on time.

4. Order Tracking

  • Once your order is shipped, you will receive a confirmation email containing a tracking number. You can use this number to check the status of your shipment on the carrier's website.

5. Customs and Import Duties

  • You, the customer, are responsible for any applicable customs duties, import taxes, or brokerage fees levied by your country. These charges are not included in the product price or shipping cost.

  • We are not responsible for delays caused by customs inspections. Please check with your local customs office for more information.

6. What If My Order Is Delayed?

  • While we strive to meet all delivery timelines, occasional delays may occur due to factors beyond our control, such as customs inspections, weather, or carrier delays. Please allow for a reasonable grace period.

  • If your order is significantly delayed beyond the estimated timeframe, please contact us at goodgood20181@gmail.com, and we will do our best to assist you.

7. Incorrect Shipping Address

  • Please ensure your shipping address is complete and accurate. If you provide an incorrect or incomplete address, we cannot be held responsible for lost or undeliverable packages. If a package is returned to us due to an address error, you will be responsible for the cost of re-shipping.

8. Lost or Stolen Packages

  • We are not liable for any packages that are lost or stolen after being marked as "Delivered" by the shipping carrier. If this occurs, please contact your local post office and file a report.

9. Contact Us

If you have any questions about your order or this shipping policy, please contact us at:
Email: goodgood20181@gmail.com
Response Time: We will get back to you within 48 hours.